Terms & Conditions
Welcome to Ayudra. These Terms & Conditions ("Terms") govern your use of our website, products, and services.
Important: By accessing or purchasing from Ayudra, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
1
About Ayudra
Ayudra is an Ayurvedic herbal wellness brand specializing in herbal teas and holistic diet support, founded in Varanasi, India.
We serve customers globally through our website and authorized platforms.
2
Eligibility to Use Our Services
By using Ayudra's website and services, you confirm that:
You are at least 18 years of age, or using the site under the supervision of a legal guardian
The information you provide is accurate and complete
You are legally capable of entering into a binding agreement
3
Products & Services
Ayudra offers Ayurvedic herbal teas and expert dietitian support.
Important Information
- All product descriptions, pricing, and availability are subject to change without prior notice
- Product images are for illustrative purposes only
- Ayudra reserves the right to refuse service or cancel orders at its sole discretion
4
Ayurvedic & Wellness Disclaimer
Ayudra products are based on Ayurvedic principles and traditional herbal knowledge.
Important Disclaimer
Our products and diet plans are not intended to diagnose, treat, cure, or prevent any disease. Results may vary depending on individual body type, lifestyle, and consistency.
Customers should consult a qualified medical professional before use, especially if:
Pregnant or breastfeeding
Taking medication
Have a medical condition
5
Dietitian & Expert Services
Dietitian consultations and holistic diet plans are provided for general wellness guidance.
Service Limitations
- These services do not replace professional medical advice
- Ayudra is not responsible for outcomes resulting from misuse or non-adherence
6
Orders, Payments & Pricing
All prices are listed in INR unless stated otherwise.
Payments must be completed through authorized payment gateways.
Order Cancellation Rights
- Ayudra reserves the right to cancel any order due to:
- Pricing errors
- Product unavailability
- Suspicious or fraudulent activity
In case of cancellation, any amount paid will be refunded as per our refund policy.
7
Shipping & Delivery
Delivery timelines are estimates and may vary based on location and logistics partners.
Ayudra is not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances
International customers are responsible for any applicable customs duties or taxes
8
Returns, Refunds & Cancellations
Due to the consumable nature of herbal products, returns may be restricted.
Refund Information
- Refunds or replacements are processed only as per Ayudra's Refund Policy
- Freebie products are non-refundable and non-exchangeable
Please refer to our Refund & Cancellation Policy for full details.
9
Freebies & Offers
Freebie products on orders above a certain value are subject to availability.
Freebie Terms
- Freebies are selected based on purchase relevance and cannot be exchanged for cash
- Ayudra reserves the right to modify or discontinue offers at any time
10
Intellectual Property
All content on the Ayudra website, including:
Logos
Text
Images
Product names
Designs
are the intellectual property of Ayudra and may not be copied, reproduced, or used without written permission.
11
User Conduct
You agree not to:
Misuse the website or services
Provide false or misleading information
Attempt to gain unauthorized access to systems
Use the content for unlawful purposes
Violation may result in suspension or termination of access.
12
Limitation of Liability
Ayudra shall not be liable for:
Any indirect, incidental, or consequential damages
Health outcomes resulting from individual usage
Delays or failures caused by external factors
Use of our products and services is at your own discretion and responsibility.
13
Privacy
Your use of Ayudra is also governed by our Privacy Policy, which explains how we collect and protect your information.
14
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
15
Modifications to Terms
Ayudra reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the website constitutes acceptance of the updated Terms.
16
Contact Information
For any questions regarding these Terms & Conditions, please contact:
Ayudra - Customer Support
Email
support@ayudra.com
Phone
+91 8800121811