Privacy Policy – Ayudra
At Ayudra, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website, products, or services.
Important: By accessing or using Ayudra's website and services, you agree to the practices
described in this Privacy Policy.
1
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, register on our platform, or consult with our experts, we may collect:
Name
Email address
Phone number
Shipping address
Billing address
Payment details
Health preferences
Payment details are processed securely via third-party gateways
Health-related preferences are shared voluntarily for diet or wellness guidance
Non-Personal Information
We may automatically collect:
IP address
Browser type
Device info
Pages visited
Cookies
Usage data
This information helps us improve website performance and user experience.
2
How We Use Your Information
Ayudra uses your information to:
Process orders and deliver products
Provide personalized dietitian and wellness services
Share order updates, support messages, and service notifications
Improve our products, services, and website experience
Respond to customer queries and feedback
Send promotional emails or offers (only if you opt-in)
Important Assurance
We do not sell or rent your personal information to third parties.
3
Health & Wellness Information
Confidentiality Commitment
Any health or wellness-related information shared with Ayudra is:
- Voluntarily provided by the customer
- Used solely for providing personalized Ayurvedic and diet guidance
- Handled with strict confidentiality
Our expert recommendations are meant to support wellness and do not replace professional medical advice.
4
Cookies & Tracking Technologies
Ayudra uses cookies and similar technologies to:
Enhance website functionality
Analyze traffic and user behavior
Personalize content and offers
You can choose to disable cookies through your browser settings, though some website features may not function properly.
5
Data Protection & Security
We implement industry-standard security measures to protect your information, including:
Security Measures
- Secure servers
- Encrypted payment processing
- Restricted internal access
While we take all reasonable precautions, no online transmission or storage method is 100% secure.
6
Third-Party Services
We may share limited information with trusted third parties such as:
Payment gateways
Logistics partners
Shipping partners
IT service providers
Analytics providers
These partners are contractually obligated to keep your information secure and confidential.
7
International Users
Ayudra serves customers globally, including:
Japan
South Korea
United Kingdom
Ireland
North America
United Arab Emirates
By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy and applicable laws.
8
Your Rights
You have the right to:
Access your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications
To exercise these rights, you may contact us using the details below.
9
Children's Privacy
Ayudra does not knowingly collect personal information from individuals under the age of 18.
Important Notice
If you believe such information has been provided unintentionally, please contact us immediately.
10
Updates to This Privacy Policy
Ayudra reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.
We encourage users to review this policy periodically.
11
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at:
Ayudra - Customer Support
Email
support@ayudra.com
Phone
+91 8800121811