Shipping & Delivery Policy

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once an order is processed and dispatched, customers will receive a shipment confirmation and tracking details via email or SMS.

We deliver across India using trusted courier and logistics partners.

Ayudra ships to multiple international locations, including but not limited to:

Shipping charges (if applicable) are calculated at checkout based on:

Ayudra may offer free shipping on selected products or promotional campaigns.

International orders may be subject to customs duties, import taxes, or other charges as per the destination country's regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price unless explicitly mentioned.

Ayudra is not responsible for delays caused by customs clearance procedures.

While we strive to deliver within the estimated timelines, delays may occur due to:

Ayudra shall not be liable for delays beyond our reasonable control.

If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept the order, re-shipping charges may apply.

In case the order is returned to us due to non-delivery, refund (if applicable) will be processed after deducting shipping and handling charges.

Once shipped, customers can track their orders using the tracking link provided via email or SMS.

For any tracking-related assistance, customers may contact our support team.

All Ayudra products are packed securely to maintain freshness and quality.

We ensure hygienic, tamper-proof packaging for all consumable products.

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery.

Share clear images/videos of the package and products to help us investigate and resolve the issue promptly.

Customers are responsible for providing complete and accurate shipping information.

Ayudra is not liable for delivery issues arising from incorrect or incomplete address details.